-Refunds & Exchanges
Returned items that were purchased using a coupon code are eligible for in-store credit only.
Items purchased from the sale category are final sale only.
We recommend trying on all items in your order before washing to ensure they fit and that there are no other issues. We cannot accept returns or submit refunds after items have been washed.
All baby gear is non refundable once opened due to safety concerns. Unopened baby gear can be returned with a 25% restocking fee. Return shipping is the responsibility of the customer.
An item may be returned if it is sent back:
● unworn
● unwashed
● with original tags and packaging intact
● free of stains, odors, animal hair, and damage
The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund. Items can be returned after this seven-day-time frame for a store credit.
Customers are responsible for all return shipping fees. No return form in necessary; all we need with the package is a note including the order number and name associated with the order. 701Kids is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return.
Returns over $300 will be issued a store credit and all items returned will incur a restocking fee of 25%.
Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.
Proof of purchase is required for items to be return-eligible.
Our return address:
701Kids
309 Main Street
Williston, ND 58801